Safety Guide

• Ask for additional photos or a video call to verify the item is real and as described.
• Check the seller's profile - how long have they been registered? Have they listed before?
• Search the item make and model online to understand what a fair price looks like.
• If buying powered equipment, ask for the battery age and service history.
• Confirm the exact postcode/location before travelling.

• Meet in a public place where possible, such as a car park, supermarket, or community centre.
• Bring someone with you if you can - especially for higher-value items.
• Test all functions of the equipment before handing over payment.
• Check for damage, wear, or signs that the item doesn't match the description.
• For powered equipment: charge it, test it, and check the battery holds charge.
• Trust your instincts - if something feels off, it's fine to walk away.

• Pay on collection after inspecting the item - never pay in advance to a stranger.
• Cash is safest for local collection. Bank transfer is acceptable once you have confirmed the item.
• Avoid PayPal Friends & Family - it offers no buyer protection.
• Never send gift cards, cryptocurrency, or wire transfers to someone you haven't met.
• Keep a record of the transaction - a receipt, bank statement, or message history.

Common scam warning signs

Reporting a problem

If you believe a listing is fraudulent or you have been scammed, please report it:

• •Use the “Report listing” button on any listing page to flag it for our team.
• •Contact Action Fraud at actionfraud.police.uk or call 0300 123 2040.
• •In an emergency, call 999.