Care & Mobility Services in London

Iconic concert venue. Dedicated access team. Ambulant disabled, wheelchair and companion seats available. Pre-booking accessibility needs recommended. Accessibility: Wheelchair spaces throughout; Hearing loops (audio induction loop system); Multiple accessible entrances; Accessible toilets on all levels; Lift access; Companion ticket scheme; Accessibility concierge service

Access for All membership scheme offers 50% discount on tickets for disabled patrons and free essential carer tickets. Contact access@sadlerswells.com or call for membership. Accessibility: Wheelchair access; Step-free entrance via automatic sliding doors; Lifts to all levels; Induction hearing loops; Adapted toilets; Accessible lowered box office counter; Audio described performances; BSL interpreted performances; Relaxed performances; Captioned performances; Assistance dogs welcome

Newly opened state-of-the-art dance venue in Queen Elizabeth Olympic Park, Stratford. Step-free entry throughout. Part of Sadler's Wells family. Accessibility: Step-free access throughout; Wheelchair spaces; Lift to all levels; Adapted toilets; Changing Places facility; Access for All scheme (50% ticket discount)

Located on the ground floor of Sea Containers London hotel on the South Bank; riverside entrance also step-free. Floor-to-ceiling windows onto Queen's Walk. Accessibility: Step-free access; Wheelchair accessible; Accessible toilet; Ground floor access; Full table service; Wide aisles

Multiple step-free entrances via Duke Street, Oxford Street, Edward Mews and Orchard Street. Accessible parking on Level 1 of car park. Overseas callers: +44 207 160 6222. Accessibility: Step-free entrance; Wheelchair-accessible lifts to all floors; Accessible changing rooms on every floor; Wheelchair-accessible toilets; Accessible parking bays (Level 1); Step-free restaurant access

Both the Globe Theatre and Sam Wanamaker Playhouse are wheelchair accessible. Access Scheme available for disabled patrons. Accessibility: Wheelchair accessible throughout; Step-free main entrance with automatic doors; Lift to all floors; Accessible toilets on Piazza level; Induction loops in both theatres and box office; Audio description; BSL interpretation; Touch tours before audio described performances; Accessible parking spaces (reservable); Guide dog friendly

Blue Badge Style Best Luxury Hotel 2025/26; Angler restaurant Michelin-starred Accessibility: 4 accessible rooms; roll-in showers; wall-mounted shower seats; grab rails; wheelchair accessible public areas; discreet wheelchair access to Michelin-starred restaurant; virtual access gallery

Comprises Royal Festival Hall, Queen Elizabeth Hall, and Hayward Gallery. All performance and exhibition spaces fully accessible. Accessibility: Wheelchair accessible throughout all buildings; Step-free access across entire site; Lifts between all floors; Accessible toilets on all floors; Blue Badge parking (3 spaces, free); BSL interpretation; Speech-to-Text transcription; Audio description; Captioning; Pre-event Touch Tours; Relaxed performances; Sensory adapted performances

Michelin-starred British restaurant in Smithfield. Step-free access to ground floor bar area with accessible toilet. Opened 1994. Accessibility: Step-free ground floor bar area; Accessible toilet

World-renowned modern art gallery. Mobility scooters and manual wheelchairs available to borrow free of charge. Accessibility: Full wheelchair access throughout; Hearing loops; Accessible toilets on every level; Lift access; Free admission; Audio guides; Tactile tours; Blue Badge parking nearby; BSL interpreted events

5-star Mayfair luxury hotel; sensory room for guests with autism or sensory processing disorders; dedicated accessible concierge service Accessibility: wheelchair accessible; accessible rooms; step-free access; sensory room; dedicated accessible concierge; accessible bathrooms; grab rails; emergency pull cords; level entry shower; raised toilet seats; disabled parking; hearing loop

Riverside pub next to Tate Modern on Bankside. Ramp access at one entrance. Accessible toilet in bar area. Accessibility: Wheelchair accessible; Ramp access; Disabled WC; Step-free access

5-star luxury hotel on Regent Street. Dedicated accessibility provisions including vibrating pillow alert system and audio menus. Accessibility: Induction hearing loops at reception; Vibrating pillows for hearing/sight-impaired guests; Wheelchair-accessible rooms; Audio menus available; Lift access throughout; Accessible bathrooms

350-room 5-star hotel. 18 wheelchair accessible rooms including two with ceiling hoists. Level-access wet room showers, handrails and shower seats. Accessibility: 18 wheelchair accessible rooms; Ceiling hoists (2 rooms); Level-access wet room showers; Handrails and shower seats; Accessible lift; Step-free access

The Old Brewery Greenwich — Bar/Pub in London, Greater London. Accessibility: Level access to walled courtyard; Wide entry doors; Wheelchair access; Accessible toilet; Level access to outdoor seating area

5-star luxury hotel; fully equipped for mobility, hearing, sight, learning disabilities and hidden impairments; shower chairs available on request Accessibility: wheelchair accessible; accessible rooms; grab rails; level entry shower; emergency pull cords; raised toilet seats; shower chairs on request; accessible common areas; disabled parking; lower-level controls and amenities

Tower Bridge Exhibition. Lifts in North and South Towers. Lift access to Engine Rooms and Gift Shop. AccessAble surveyed. Accessibility: Lifts to high-level walkways; Wheelchair loan service; Rollators and walking frames available to borrow; Induction loops at ticket office and entrances; Accessible toilets; Companion tickets; Concessions for disabled visitors

Historic Royal Palaces site. Some cobbled surfaces in outer ward; accessibility guide on website details accessible routes. Carer admission free. Accessibility: Wheelchair access to most areas; Accessible toilets; Manual wheelchairs available on site; Blue Badge parking nearby; Hearing loops at main entrance; Free entry for disabled carers; Large-print guides; Tactile models of the castle

Opened April 2026. Free entry. Part of the V&A family of museums. Accessibility: step-free entrance; passenger lifts on each floor; accessible toilets on each floor; wheelchair loan service; Blue Badge parking nearby; companion/carer ticket available; baby changing facilities

Free entry. Manual wheelchairs available to borrow. Tactile handling sessions and BSL-interpreted events offered. Accessibility: Full wheelchair access; Hearing loops; Free admission; Accessible toilets; Braille guides available; Audio guides; Lift access; Accessible café and restaurant; Blue Badge parking nearby

Free museum and library exploring health and human experience. Winner of the inaugural Museum + Heritage Awards Visitor Accessibility Award. Step-free access throughout, wide range of sensory-friendly and accessible events. Accessibility: step-free access throughout; accessible toilets on every floor; Changing Places toilet; wheelchair loan service; fixed and portable induction loops; BSL tours; audio-described tours; quiet/chill-out room; Blue Badge parking (pre-book)

One of Europe's largest urban shopping centres. Changing Places toilet available. Shopmobility on Level -2, Lift Lobby 2. Accessibility: Full wheelchair access throughout; Accessible toilets on all levels; Changing Places facility; Free wheelchair and scooter hire; Blue Badge parking on-site; Quiet shopping hours available; Hearing loops at customer services; Shopmobility service on site

Major shopping centre adjacent to Queen Elizabeth Olympic Park and Stratford station. Sunflower Lanyard Hidden Disabilities scheme supported. Accessibility: Full wheelchair access; Changing Places facility; Free wheelchair and scooter hire; RADAR key accessible toilets; Blue Badge parking; Hands-free shopping service; Accessible cloakroom; Escort service for visually impaired

Step-free North Door access established. AccessAble guide available online. Free admission for registered disabled visitors plus one companion. Accessibility: Step-free access (North Door); Wheelchair loan (free); Accessible toilets; Audio-described tours; BSL multimedia tour; Lift to Jubilee Galleries; Free admission for disabled visitors and companions; Printed tour transcripts in 14 languages