Service Directory

Reviewed positively by Euan's Guide for disabled visitors.

Award-winning accessible arts centre. Winner of Euan's Guide Best Accessible Venue in London (2020) and National Autistic Society Autism Friendly Award. Three wheelchairs available for loan; prebook via box office.

Within the London EDITION hotel. Wheelchair users access directly from street into dining room; accessible toilet on same floor.

Winner of Best Day Out at the 2026 Blue Badge Access Awards.

BFI flagship cinema with wide range of accessible screening formats. Dedicated access booking line: 020 7960 2102 (Mon–Sat 12pm–7pm, Sun 12pm–6pm). Email: [email protected]

Indian Bombay-style café restaurant at Granary Square, King's Cross.

Facilities management transferred to Agincare from 1 July 2026 under a new contract with the London Borough of Richmond upon Thames; day-to-day care operated under the Care UK brand.

Michelin-starred French restaurant in a Grade II listed Victorian building; step-free entrance available on the opposite side of the building

Blue Badge Style listed. Grand Café on ground floor is fully step-free. Features one of the best disabled toilets in Europe including a hoist. Located 1 minute from King's Cross St. Pancras.

Indian Bombay-style café restaurant in Covent Garden.

Jermyn Street entrance leads directly into the restaurant for step-free access. Restaurant reservation line for accessibility needs: 0845 602 9654.

One of the first London hotels to adapt bedrooms for disabled guests. 10 accessible rooms on mezzanine level with lift access, automatic corridor door, 5 rooms with step-free wet rooms.

Indian Bombay-style café restaurant in Kensington.

Indian Bombay-style café restaurant in Carnaby, Soho.

Indian Bombay-style café restaurant at Canary Wharf.

Iconic luxury department store in Knightsbridge. Step-free access via Brompton Road entrance, Door 3 (Basil Street), and Door 5 (Hans Crescent).

Steak and seafood restaurant in the City of London. Fully accessible with step-free entry and accessible toilets.

Luxury hotel (Hyatt Unbound Collection) near Westminster with 11 fully accessible rooms. 152 rooms total.

Interactive pan-Asian restaurant; wheelchair accessible

World-famous toy store on Regent Street. All 7 floors accessible by lift. Accessible entrance on Regent Street.

Steak and seafood restaurant fully wheelchair accessible. Located at Wood Wharf, Canary Wharf.

Michelin-recommended upscale steak restaurant in Covent Garden. Fully step-free with accessible toilet on site.

Main restaurant floor is fully wheelchair accessible. Downstairs bar is not accessible due to building restrictions.

Waterfront restaurant and bar inside a restored 19th-century transit shed on Bristol harbourside